Trust & safety
Safety & Verification
Veyra is built around verified renters and owner approval. Here is how identity verification, license review, and insurance work - and what Veyra does and does not do.
License & identity
Identity verification for renters
Before sending a quote request, renters complete a one-time identity check via Persona: a government-issued photo ID plus a quick selfie, the same process used by leading peer-to-peer platforms. It takes about 2 minutes. Veyra reviews the verification result but does not store your ID document. Verification status is visible to owners when they review a quote request.
License statuses
We use "License Verified" or "Identity Verified", never "Approved to Rent."
Insurance
Owner-managed, renter-direct
Some owners provide their own rental insurance coverage and describe it in their listing. Others ask renters to show proof of personal insurance before the rental begins. That exchange happens directly between owner and renter - Veyra does not collect, store, or verify renter insurance documents.
Owner provides coverage
The owner lists their own insurance policy details in the vehicle listing. Renters can read coverage details before requesting a quote.
Owner requests renter proof
As a fallback, owners may ask renters to provide their own insurance documentation. That conversation is between the two parties, not routed through Veyra.
Veyra does not provide, broker, or guarantee any insurance coverage. Insurance arrangements are solely between owner and renter.
Owner approval required
No vehicle is auto-booked. Owners review each request and choose whether to quote.
Reviewed listings
Every vehicle submission is reviewed by Veyra before it can be shown to renters.
Verified renters
Identity and license verification is part of the renter journey before full access.